Terms of Service

Terms & Conditions

Introduction

Welcome to VerdaVap Pty Ltd (referred to as "VerdaVap," "we," "us," or "our"). These Terms and Conditions govern your use of the VerdaVap ecommerce store, including all purchases, transactions, and interactions with our website.

By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you may not access the website or use any of our services.

Age Restriction

You must be at least 18 years old to use our ecommerce store and purchase our products if you are located in Australia. If you are located in a country other than Australia, you must comply with the minimum age requirements set forth by the local laws applicable in your jurisdiction for legal adulthood. By purchasing and using our products, you confirm that you meet the minimum age requirement specified by the laws of your jurisdiction.

Safety Precautions

Please read and follow all instructions provided with our products carefully. If you experience any adverse effects or discomfort while using our products, discontinue use immediately and seek medical attention.

Keep our products out of reach of children and pets to prevent accidental ingestion or injury. We are not liable for any damages or injuries resulting from the misuse or improper handling of our products.

Intellectual Property Rights

All content, trademarks, logos, and intellectual property displayed on our website are the property of VerdaVap Pty Ltd or our licensors. You may not use, reproduce, or distribute any content from our website without prior written permission.

Payment Terms

Payment is required at the time of purchase. We accept secure payments via debit card, credit card, and pay-as-you-go options such as Afterpay. No invoices for payment will be issued. Our payment processing is encrypted to ensure the security of your financial information. We utilize Stripe for checkout, a trusted and secure payment gateway.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information when you use our website and purchase our products.

Limitation of Liability

VerdaVap Pty Ltd, its directors, officers, employees, affiliates, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our website or products.

Indemnification

You agree to indemnify and hold harmless VerdaVap Pty Ltd, its directors, officers, employees, affiliates, and agents from any claims, damages, liabilities, costs, or expenses arising out of your use of our website or products, your violation of these Terms and Conditions, or your infringement of any third-party rights.

Changes to Terms and Conditions

We reserve the right to update, modify, or change these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Your continued use of our website after the posting of any modifications constitutes acceptance of those changes.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

Dispute Management

We strive to provide high-quality products and exceptional customer service. If you have any concerns or disputes regarding your purchase, please contact us at reef@verdavap.com as soon as possible, and we will make every effort to resolve the issue promptly.

Delivery Services

Domestic Shipments:

• We utilize Australia Post for all domestic shipments within Australia.
• Orders will be dispatched on Mondays and Thursdays, unless otherwise specified.
• Delivery times may vary depending on your location and Australia Post's delivery schedule.

International Shipments:

• For international shipments, we will use the most cost-effective shipping option available, typically through Australia Post International Express.
• Delivery times for international shipments may vary depending on the destination country and customs clearance processes.

Product Use and Compliance

Intended Use:

• Users of our products must use them solely for their intended purpose, which is for aromatherapy purposes only.
• Any misuse or improper use of our products is strictly prohibited.

Compliance with Laws:

• Users are responsible for ensuring that their use of our products complies with all applicable laws, regulations, and restrictions in their jurisdiction.
• It is the user's responsibility to research and understand the laws governing the use of aromatherapy products, including any age restrictions or prohibitions on certain substances, in their locality.

Safety Precautions:

• Users must adhere to all safety precautions and guidelines provided with our products to prevent accidents, injuries, or damages.
• We are not liable for any damages, injuries, or legal consequences resulting from the improper use or non-compliance with safety guidelines.

Acknowledgment:

• By using our products, users acknowledge and agree to use them responsibly and in accordance with all applicable laws and regulations.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

VerdaVap Pty Ltd
Email: reef@verdavap.com